Infectious Disease of the Palm Beaches
Infectious Disease • West Palm Beach, FL
Ratings by platform
- Birdeye (Palm Beach Infectious Diseases Associates): 4.3 (42 reviews)
- US News (Dr. Leslie E. Diaz): 5 out of 5 (145 ratings total)
- WebMD (Dr. Leslie Diaz): Patient satisfaction (no numeric rating shown in snippet) (Not specified in snippet)
- Healthgrades (Dr. Leslie Diaz): Not shown in snippet (Not shown in snippet)
What patients say
Patients praise
- Caring, thorough, knowledgeable infectious disease care
- Staff described as friendly/helpful and committed to patients
- Willingness to communicate/explain medical situations; effective treatment
Common complaints
- Poor or delayed follow-up and difficulties reaching by phone
- Unprofessional behavior and disrespect for patients’ time
- Allegations of incorrect or missing information (e.g., blood work orders) and misleading communication
- Negative experience including delayed/insufficient care leading to worsening health (sepsis claim)
In patients' words
"“Several terrible experiences with this Dr. and medical practice. Got wrong info from staff... they never sent in blood work orders when due... hard to reach by phone...”"
— WebMD patient perspective for Dr. Leslie Diaz"“The single most frustrating experience I've ever had with a doctor... We've spoken on the phone 14 times and they never, ever, returned my call... rejecting me without even reading my records.”"
— WebMD patient perspective for Dr. Leslie Diaz"“Patients consistently praise this provider's caring and knowledgeable approach... attentiveness, thoroughness, and ability to explain complex medical situations clearly.”"
— US News patient experience summary for Dr. Leslie E. Diaz"“GIVE them ZERO STARS... they sent her home and next thing she gets worse sepsis now...”"
— Birdeye review (Palm Beach Infectious Diseases Associates)More clinics in West Palm Beach
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