West Palm Beach Urgent Care Clinic
Primary Care • West Palm Beach, FL
Ratings by platform
- Solv (Urgent Care of the Palm Beaches): 1.0 out of 5 (1 (on Solv))
- Solv (Tenet Florida Physician Services): 4.8 out of 5 (83 (on Solv))
- Solv (MD Now Urgent Care): 3.0 out of 5 (2 (on Solv))
What patients say
Patients praise
- Friendly, attentive, and professional medical staff and physicians
- Quick service and minimal wait times in some instances
- Thorough examinations and clear explanations of treatments
- Clean and modern facilities reported by some patients
- Compassionate care for urgent, non-life-threatening health issues
Common complaints
- Long wait times (sometimes exceeding 4 hours)
- Poor or rude customer service and reception interactions
- Billing disputes and perceived price gouging, particularly related to COVID-19 testing
- Concerns regarding clinic cleanliness and lack of separate areas for symptomatic/COVID-positive patients
- Inconsistent communication regarding test results and medical procedures
- Failure to address or resolve patient complaints in some instances
In patients' words
"I have been seen at the Xpress Urgent Care in West Palm Beach, and I have had excellent care each time. The staff is very professional and knowledgeable."
— LocalityBiz Review for Xpress Urgent Care"Do not come here, unless you want to spend your entire day here. It's hot, and disgusting, and everyone is mixed together."
— LocalityBiz Review for Palm Beach Urgent Care"Awful, they just care about money. I went twice, they just want me to paid 90$ for the Covid test."
— Solv Review for Urgent Care of the Palm BeachesMore clinics in West Palm Beach
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