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Pediatric Medical Care in West Palm Beach, FL 33409

PediatricsWest Palm Beach, FL

★★★★★4.5/51,677 reviews across 4 platforms

Ratings by platform

  • Birdeye (Pediatric Associates West Palm Beach): 4.5 out of 5 stars (1,643 reviews)
  • Beaming Health (Pediatric Associates West Palm Beach): 2.0 out of 5 stars (22 reviews)
  • Healthgrades (Dr. Donald Drummond): 4.8 out of 5 stars (12 reviews)
  • Wheree (Palm Beach Pediatrics): 8.9 out of 10

What patients say

Patients praise

  • Knowledgeable and compassionate doctors
  • Thorough and patient-centered care
  • Helpful and professional front desk staff in some instances
  • Efficient service for well-checks and routine appointments
  • Strong, long-term provider-patient relationships

Common complaints

  • Difficulty reaching billing or administrative departments
  • Long wait times for customer service calls
  • Reports of unprofessional or rude office staff/receptionists
  • Some inconsistent quality of nursing or support staff care

In patients' words

"All staff and doctor were so nice. My daughter said doctor was funny."

Pediatric Associates West Palm Beach Reviews

"The billing depertment is a nightmare to get a hold of currently 2 hrs into waiting time to speak to someone."

Pediatric Associates West Palm Beach (Beaming Health)

"Great Doctor & Nurse But The Receptionist Is So Rude & Unhelpful."

Dr. Donald Drummond Healthgrades Reviews

"I have never met a more compassionate and caring MD. His office staff is incredible and he always personally calls you back if you have after hours questions..."

Dr. Donald Drummond Healthgrades Reviews

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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