Cancer Treatment West Palm Beach, Oncology | Moffitt
Oncology • West Palm Beach, FL
Ratings by platform
- Moffitt Cancer Center Internal Patient Satisfaction Survey: 4.9 out of 5 (Internal survey) (65,673 ratings)
- ComplaintsBoard: 1.0 star (4 reviews and 6 complaints)
What patients say
Patients praise
- Access to specialized cancer care and research-driven treatments
- High overall patient satisfaction scores on internal surveys (4.9/5)
- Convenience of local West Palm Beach facility for specialized oncology services
Common complaints
- Lack of communication between providers and patients
- Difficulty in scheduling and long wait times for appointments and treatment
- Concerns regarding bedside manner and perceived lack of empathy from some staff
- Frustration with rigid protocols and administrative processes
- Poor resolution rate for patient complaints
In patients' words
"Being a doctor Kudchadkar's patient was a worse experience than having the cancer itself. She treated me like I was a number. ... I had literally to beg them to treat me!!! I had to wait weeks before I was treated because of their "protocols" while my tumor was getting big by the day."
— Trustburn review"This business deserves less than a 1 star review for their treatment of patients. ... The [provider] that consulted on my grandmother in the hospital had absolutely zero bedside manner and was completely insensitive and rude."
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