Neurology Care Palm Beach, FL
Neurology • West Palm Beach, FL
Ratings by platform
- Birdeye (West Palm Beach Neurology): 1.0 star (6 reviews)
- WebMD (JR Robert Coppola): 4.0 (4 reviews)
- Vitals (Dr. Jennifer R. Buczyner): 4.8 out of 5 (107 ratings (50 written reviews))
- Healthgrades (Dr. David Silvers): 4.4 star rating (107 reviews)
- Vitals (Dr. Reed Stone): 4.7 out of 5 (not stated in snippet)
- Healthgrades (Dr. Riz Khan): 5.0 star rating (16 reviews)
- Vitals (Dr. Pedro Hernandez-Frau): 4.9 out of 5 (65 reviews (shown))
- Vitals (Palm Beach Neurology practice): 4.2 (ratings overview shows multiple numbers) (not stated)
What patients say
Patients praise
- Positive feedback on doctor knowledge/experience and diagnostic ability
- Positive feedback on bedside manner (caring, empathetic, listened to)
- Positive feedback on staff professionalism and helpfulness
- Positive feedback on clear communication and not rushing
Common complaints
- Poor or frustrating appointment/scheduling and difficulty getting through/calling
- Unprofessional behavior or office issues (e.g., doctor not in, unclear/poor complaint process)
- Rude/unfriendly staff and lack of compassion
- Delays in follow-up (e.g., not receiving MRI results for over a month)
- Bedside manner concerns (loud, complaints about patients/medications, making patients feel guilty)
- No-show/record issues (claims to be a brain center but staff won't see patients; rude phone staff)
- Accessibility/ADA compliance complaints
In patients' words
"“One of the worse experiences with a doctor. Find a different neurological Doctor. This guy was creepy, disconnected and not very clear.”"
— Birdeye review snippet for “West Palm Beach Neurology”"“Worst experience ever, staff is unfriendly, rude, and miserable.”"
— Birdeye review snippet for “West Palm Beach Neurology”"“The hospital referred me to this place… I have never had such an issue scheduling an appointment”"
— LocalityBiz review snippet for “Palm Beach Neuroscience Institute”"“Rather unprofessional office… only to be told the doctor wasn’t in!”"
— WebMD review for JR Robert Coppola"“The worst practice ever for an appointment. You have to call a call center and never get through.”"
— Vitals review snippet for Dr. Jennifer R. Buczyner"“…warm, calm, encouraging, and professional. I cannot imagine a better first visit…”"
— Vitals review snippet for Dr. Jennifer R. BuczynerMore clinics in West Palm Beach
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