West Palm Beach Community Health Center - hcdpbc.org
Community Health Center • West Palm Beach, FL
Ratings by platform
- Vitals: 4.8 / 5 (partial rating information shown) (Not stated ("Be first to leave a review"))
- Yelp (C.L. Brumback Primary Care Clinics - West Palm Beach): Mixed/varied (one visible positive review highlight, negative tone also appears in snippet elsewhere) (Not stated in snippet)
- BestProsInTown (Atlantis / Lake Worth community health center listing): Positive sentiment reported; reviews described as excellent (75 reviews)
What patients say
Patients praise
- Helpful and kind staff/customer care
- Quick service and generally pleasant visits (for at least some locations)
- Attention to patients’ needs and compassionate providers
- Pharmacy department praised as “best” (for Atlantis/Lake Worth listing)
Common complaints
- Appointment/rescheduling problems and missing tools for procedures (e.g., pap smear)
- Long waits and clinicians not entering room in time (per one complaint snippet)
- Confusion about billing/fees (e.g., being told services are free but later charged)
- Scheduling efficiency/wait times can be improved (general note across some locations)
In patients' words
"“she’s always raving about the Great customer care and customer …”"
— Yelp review snippet for C.L. Brumback Primary Care Clinics - West Palm Beach"“I go there for a pap smear and I end up not getting my pap smear done all because they didn't have the tools they needed…”"
— localitybiz.com listing snippet (Community Health Center of West Palm Beach)"“I lay on the table naked while they looking for tools…”"
— localitybiz.com listing snippet (Community Health Center of West Palm Beach)"“Reviews describe the experience as excellent… staff being kind, attentive, friendly… quick service and pleasant visits.”"
— BestProsInTown listing (Atlantis / Lake Worth community health center)More clinics in West Palm Beach
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