Locations - Baptist Medical Group
Internal Medicine • West Memphis, AR
Ratings by platform
- Google Maps (Baptist Memorial Hospital-Crittenden): 3.7/5 (629,303 (aggregated))
- Healthgrades (Dr. Bernadette Deogaygay): 2/5 (5)
- Birdeye (Baptist Medical Group-Memphis Primary Care Associates, now closed): 4.7/5 (134)
What patients say
Patients praise
- compassionate and friendly nursing/support staff
- prompt emergency response for initial care
- good recommendation rate (72%)
Common complaints
- lack of clear communication from doctors
- long wait times
- rushed appointments
- concerns about diagnostic accuracy
- office environment issues such as being too cold
In patients' words
"Worst experience I've ever had.. I sat in a freezing room with no blanket no one came... given pain meds..."
— Google Maps review for Baptist Memorial Hospital-Crittenden"terrible!! she will not let you talk. Everytime I tried, she would say let me talk!! I was the one with the questions"
— Healthgrades review for Dr. Bernadette Deogaygay"The staff was very kind, but after I went to see the doctor, she said my lungs sounded “fine” and diagnosed me... I ended up being hospitalized for 4 days... I would be wary about going here if you’re feeling worse than the flu/Covid."
— Birdeye review for Baptist Medical Group-Memphis Primary Care AssociatesMore clinics in West Memphis
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