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Find Care in Memphis & Bartlett, TN | Saint Francis Healthcare

Internal MedicineWest Memphis, AR

★★☆☆☆2.0/5952 reviews across 1 platforms

Ratings by platform

  • Centers for Medicare & Medicaid Services (CMS): 2 out of 5 stars (CMS Overall Rating) (952 surveys completed (reference period 2019))
  • Healthgrades: Approximately 48-51% of patients recommend the hospital (Varies by source/date)
  • Medicare-related reporting: 72% willingness to recommend (Bartlett Medical Center) (N/A)

What patients say

Patients praise

  • Generally competent doctor communication reported by some patients
  • Clear information provided at discharge by many staff members

Common complaints

  • Long wait times in emergency departments
  • Staff responsiveness and lack of assistance when requested
  • Communication failures between staff and patients
  • Concerns regarding facility cleanliness and hygiene
  • Dissatisfaction with the follow-up or resolution of care issues

In patients' words

"I have been admitted to the hospital since 7:00 PM.. It’s 9:27 and I am still pending blood work and have not been seen by a doctor."

Patient feedback on HospitalStats.org

"I went in about to die from a bacterial infection and a student drew my blood. Blood was all on me, the floor on ..."

Yelp review for Saint Francis Hospital-Memphis

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6].

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