IU Health Primary Care - West Lafayette
Primary Care • West Lafayette, IN
Ratings by platform
- Birdeye (Google): 4.7/5 stars (50 reviews)
- Yelp (via Apple Maps): 3.9/5 stars (7 reviews)
What patients say
Patients praise
- Many patients report kind, respectful, and professional care
- Providers are described as good listeners who take time to address concerns
- Some pediatric care is highly regarded by parents
Common complaints
- Long wait times for appointments and test results
- Occasional negative experiences with specific staff or providers
- Mixed sentiment regarding communication with nursing staff
- Frustration with scheduling processes
In patients' words
"My doctor listened to me and everyone was nice and respectful"
— Patient Review (Birdeye)"I love our doctor, but I called to speak to a nurse about my sick child and she laughed at me and kind of belittled me..."
— Patient Review (LocalityBiz)"I have had mixed experiences. My specialist is great, my primary is iffy, urgent/emergency care is...lacking, to say the least."
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