Franciscan Physician Network Pediatrics West Lafayette
Pediatrics • West Lafayette, IN
Ratings by platform
- Franciscan Health Official Directory: 4.4 out of 5 (based on 30 ratings) for location level (30)
- Ratings.MD / Franciscan Health Provider Directory: 4.8 out of 5 for specific provider (Dr. Timothy M. Snyder) (38 ratings / 11 reviews referenced in profile)
- TrustReviewers.com: 4.0 out of 5 (4)
What patients say
Patients praise
- Attentive and thorough providers who listen to parent concerns
- Effective communication with children to make them feel comfortable and informed
- Clear explanations of health issues, treatments, and growth in understandable language
- Clean facility with a dedicated, separated waiting area for sick and well children
- Short wait times mentioned in some experiences
Common complaints
- Poor communication among staff regarding appointment and service availability (e.g., flu shots)
- Inconvenience caused by lack of proactive patient notification regarding resource shortages
- Lack of professional follow-up or apology for service disruptions
In patients' words
"Dr. Snyder did a fantastic job talking through each step of the exam so my anxious kiddo knew what was happening."
— Patient survey via Ratings.MD"They have aweful communication among the employees. They keep giving appointments without making sure they have enough shots available and if they run out, they don't bother to call patient to reschedule..."
— Patient feedback on third-party review site"We like the place, it is clean with a large waiting/play area separated for sick kids and others."
— Patient experience review via TrustReviewers.comMore clinics in West Lafayette
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