PACT Primary Care - West Haven
Primary Care • West Haven, CT
Ratings by platform
- promallu.com aggregated data: 3.3/5 (33)
- Yelp: 4.2/5 (5)
What patients say
Patients praise
- Helpful and knowledgeable doctors for some patients
- Long-term patient satisfaction with staff and care
Common complaints
- Poor front desk customer service and staff interaction
- Concerns regarding quality of medical care and referrals
- Allegations of dismissive behavior from staff
In patients' words
"I was met with blank stares, asked how I could check in and then met with a ‘Duh’ look from one of the staff."
— promallu.com user review"I have been a patient of West Haven Medical Group since 1990. I have always loved the staff and my doctor."
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