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Urgent Care & Walk-in Clinic in West Haven, CT

Urgent CareWest Haven, CT

★★★★★4.8/51,357 reviews across 3 platforms

Ratings by platform

  • AFC Urgent Care West Haven: 4.8/5 stars (1,189 (Birdeye) / 159 (Solv) reviews)
  • DOCS Urgent Care West Haven: 4.4/5 stars (Solv) / 4.2/5 stars (Top Rated Local) (160 (Solv) / 319 (Top Rated Local) reviews)
  • Hartford HealthCare- GoHealth Urgent Care West Haven: 4.9/5 stars (8 reviews)

What patients say

Patients praise

  • Clean and modern facilities
  • Efficient online check-in and scheduling processes
  • Kind, professional, and knowledgeable staff and medical providers
  • Quick and convenient care for non-emergency medical needs

Common complaints

  • Long wait times for appointments and walk-ins
  • Occasional reports of unfriendly staff interactions
  • Administrative issues, such as delays in submitting prescriptions
  • Language barrier concerns during service delivery

In patients' words

"Online registration is easy. Staff is knowledgeable and always so kind. The building is very clean. Highly recommended."

AFC Urgent Care West Haven Review

"The check in process is long and then the waiting process is longer"

DOCS Urgent Care West Haven Review

"Very unfriendly staff and waiting so long in a room... my prescription was never sent to CVS."

DOCS Urgent Care West Haven Review

"I woke up with a sore throat in the morning and was able to schedule an appointment for that afternoon with ease. All staff members were very efficient and there was no wait time."

Hartford HealthCare- GoHealth Urgent Care West Haven Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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