Walk in Urgent Care West Haven CT | DOCS Medical Group
Emergency Medicine • West Haven, CT
Ratings by platform
- Solv Health: 4.4 out of 5 stars (1,397 reviews)
- Top Rated Local: 4.2 out of 5 stars (aggregate of external sources) (319 reviews on Solv Health)
What patients say
Patients praise
- Friendly and compassionate staff members
- Convenient scheduling and online booking options
- Thoroughness of care in many instances
- Helpful front desk team
Common complaints
- Long wait times even with appointments
- Issues with prescription management and follow-up
- Occasional reports of unprofessional or rude staff/providers
- Concerns regarding quality of care/misdiagnosis
In patients' words
"The check in process is long and then the waiting process is longer."
— Solv Health Patient Review"Very unfriendly staff and waiting so long in a room... my prescription was never sent to CVS."
— Top Rated Local Patient Review"Friendly staff. Scheduling was easy. Check in was very good and the care from staff was as usual, beyond and above amazing."
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