Urgent Care & Walk-in Clinic in West Haven, CT
Emergency Medicine • West Haven, CT
Ratings by platform
- Birdeye (Aggregate/Google): 4.8/5 (1,189 reviews)
- Solv Health (DOCS Urgent Care): 4.4/5 (1,397 ratings)
- Solv Health (Hartford HealthCare-GoHealth): 4.9/5 (8 ratings)
What patients say
Patients praise
- Efficient and professional staff experiences reported by many patients
- Easy online registration and appointment booking options
- Generally clean and well-maintained facilities
- Timely resolution of health queries and tests
Common complaints
- Long wait times, especially for walk-in patients
- Issues with prescription submission or communication
- Instances of perceived unfriendly or unhelpful staff behavior
- Language barriers in communication at some locations
In patients' words
"Online registration is easy. Staff is knowledgeable and always so kind. The building is very clean. Highly recommended."
— Birdeye user review for AFC Urgent Care"When to DOCS west haven. Very unfriendly staff and waiting so long in a room. . at one point I thought they forget I was there. When all was said and done..my prescription was never sent to CVS."
— Top Rated Local review for DOCS Urgent Care"I woke up with a sore throat in the morning and was able to schedule an appointment for that afternoon with ease. All staff members were very efficient and there was no wait time."
— Solv Health review for Hartford HealthCare-GoHealth Urgent CareMore clinics in West Haven
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