Walk in Urgent Care West Haven CT
Critical Care Medicine • West Haven, CT
Ratings by platform
- Birdeye: 4.8/5 stars (1,189 reviews)
- Solv Health (DOCS Urgent Care): 4.4/5 stars (1,397 ratings and 160 reviews)
- Solv Health (Hartford HealthCare- GoHealth): 4.9/5 stars (8 reviews)
What patients say
Patients praise
- Knowledgeable, professional, and kind medical staff
- Clean and well-maintained facilities
- Convenient online booking systems available for most locations
- Efficient care when appointments are scheduled ahead of time
Common complaints
- Long wait times, especially for those without appointments
- Inconsistent communication or follow-up regarding prescriptions
- Reports of unfriendly or dismissive staff in isolated instances
- Language accessibility issues for non-English speakers
In patients' words
"Online registration is easy. Staff is knowledgeable and always so kind. The building is very clean. Highly recommended."
— Birdeye (AFC Urgent Care)"Very unfriendly staff and waiting so long in a room... my prescription was never sent to CVS... This is so unacceptable..never again"
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