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ProHealth Physicians of West Hartford

Primary CareWest Hartford, CT

★★★☆☆2.5/577 reviews across 2 platforms

Ratings by platform

  • Apple Maps: 2.8/5 (10 (on Apple Maps platform))
  • Bipper Media Aggregate: 2.5/5 stars (67 reviews (via Bipper Media/aggregate))

What patients say

Patients praise

  • some providers are described as exceptional and helpful
  • professionalism of front desk and office staff mentioned in some instances
  • convenient onsite services like imaging and blood draws

Common complaints

  • concerns regarding declining quality of care
  • difficulties with communication and follow-up on test results/prescriptions
  • perceived dismissive or disconnected attitude from some providers
  • unstable staff/provider environment and frequent turnover

In patients' words

"Over the years, I have witnessed a significant decline in the quality of care provided by this office. The current providers consistently offer care that feels insufficient and dismissive."

LocalityBiz Review

"I've been going to Prohealth for several years now and they have always been amazing. Dr. Shannon Blake is exceptional and has helped me through many issues."

Yelp Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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