Pain Treatment Center | hartfordhospital.org | Hartford, CT
Pain Management • West Hartford, CT
Ratings by platform
- Healthgrades (Dr. Hans Knopp): 4.0/5.0 (4 reviews)
- Sharecare (Dr. Hans Knopp): 5.0/5.0 (1 review)
- PainClinics.com: 4.5/5.0 (833 reviews)
What patients say
Patients praise
- Compassionate and attentive bedside manner from specific providers (e.g., Dr. Knopp, Erica Falger)
- Professional and knowledgeable clinical staff
- Effective, goal-oriented pain management and treatment plans
- Patients feeling listened to and cared for personally
Common complaints
- Difficulty reaching staff or getting timely callbacks
- Significant wait times for appointments
- Frustration with administrative/billing processes and office policies
- Instances of perceived unprofessional behavior or hostility from staff
- Reports of last-minute appointment cancellations
In patients' words
"The staff is wonderful. Dr Knopp is very knowledgeable and patient... Erica Falger has been such a tremendous help to me. She remembers her patients, is very personable and relatable... The only downside is the wait time for appointments."
— PainClinics.com"I have had very negative results with Hartford Healthcare Pain Center. They make you feel like a rat in a maze trying to get a hold of a living person, and call backs are not timely when leaving a..."
— MapQuest (citing Yelp)"Dr. Knopp is consistently compassionate, attentive, and easy to talk to, makes a big difference when dealing with ongoing pain issues."
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