Ayer Neuroscience Institute Pain Management - Hartford HealthCare
Pain Management • West Hartford, CT
Ratings by platform
- PainClinics.com: 4.5/5 (833 reviews)
What patients say
Patients praise
- Knowledgeable and professional medical providers (specifically noted for some doctors and PAs)
- Compassionate and empathetic care from certain staff members
- Thorough review of imaging and health status during appointments
- Use of innovative treatments like virtual reality for pain management
Common complaints
- Long wait times for appointments
- Difficulty reaching staff by phone
- Reports of dismissive or unprofessional behavior by some staff members
- Dissatisfaction with treatment outcomes, including injection experiences
- Concerns regarding billing or focus on financial aspects over patient needs
In patients' words
"The staff is wonderful. Dr Knopp is very knowledgeable and patient... The only downside is the wait time for appointments. It can sometimes take a couple of months but I don't mind the wait knowing the expertise and care they provide."
— PainClinics.com"This place is a joke! They do not care about your needs only your money... they forgot me in room for 2 hours.."
— a-better-place.com"I had an appointment with Sharon Tokarz, PA. She was very friendly, professional, and thorough in her approach and care... All-around great experience and care."
— LocalityBizMore clinics in West Hartford
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