Cancer Treatment Office in West Hartford CT
Oncology • West Hartford, CT
Ratings by platform
- Birdeye: 4.0/5 stars (4 reviews)
- Yelp (Hartford HealthCare Cancer Institute): 2.4/5 stars (124 reviews)
- Vitals (Dr. Joel Silver): 4.0/5 stars (5 reviews)
- Facebook (Hartford HealthCare Cancer Institute): 88% recommend (13 reviews)
What patients say
Patients praise
- praise for professional, kind, and compassionate staff members
- appreciation for clean and welcoming facility environments
- satisfaction with clinical expertise and treatment outcomes for some patients
Common complaints
- patient frustration with billing practices and facility fees
- reports of poor communication and long wait times in waiting areas
- complaints regarding physician bedside manner, feeling rushed, and lack of perceived compassion
- concerns about scheduling and office reliability
In patients' words
"He seemed quite knowledgeable about my cancer and he seemed to care."
— Vitals patient review for Dr. Joel Silver"HE IS NOT COMPASSIONATE , HE SEEMS TO ALWAYS BE IN A HURRY TO GET TO THE NEXT PATIENT... HIS PATIENTS CONCERNS ARE NOT PRIORITY."
— Vitals patient review for Dr. Joel Silver"Superb....very clean...nice treatment....BB urses and staff..divine"
— Birdeye review for Hartford HealthCare Cancer Institute"Horrible customer service. Was sent by Windham hospital and have been in the waiting room for 4 hours."
— Birdeye review for Hartford HealthCare Cancer InstituteMore clinics in West Hartford
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