Locations | Hartford HealthCare | CT
Digestive Health • West Hartford, CT
Ratings by platform
- Yelp (Hartford HealthCare Medical Group): 1.7/5 (159 reviews)
- PainClinics.com (Pain Treatment Center): 4.5/5 (833 reviews)
What patients say
Patients praise
- Some patients report kind and professional interactions with specific staff members
- Efficiency in appointment scheduling for some services
- Supportive environment noted by some patients in specialized care areas like pain management
Common complaints
- Rude, dismissive, or unhelpful front desk and administrative staff
- Difficulties and delays in scheduling appointments or receiving prescription refills
- Billing frustrations related to unexpected facility fees and transparency issues
- Perceived lack of empathy or poor communication from medical providers
- Long wait times and organizational issues within the practice
In patients' words
"Staff is rude and come off as if you’re bothering their day. For people working in healthcare, they truly seem to not care about the patients at all."
— LocalityBiz Review"If you leave a request for a prescription refill, it can be up to four days before the staff addresses it. This just doesn't work if you have a medication that the pharmacy doesn't typically keep in stock..."
— PainClinics.com Testimonial"I have been trying to dispute a Facility Service charge of $399.00 that was so much higher than the actual Physician Service charge... there is no compassion or feeling of empathy being received."
— BBB ComplaintMore clinics in West Hartford
West Hartford Podiatry Associates: Podiatry Care
Patients praise: Professional, kind, and efficient office staff · Knowledgeable and attentive doctors who listen to patient concerns.
Connecticut Women OB/GYN
Patients praise: Knowledgeable, thorough, and compassionate providers · Friendly and efficient office staff.
Find a Cardiologist | Hartford HealthCare | CT
Patients praise: High level of physician expertise and clinical knowledge · Physicians are frequently described as attentive listeners who explain conditions clearly.
Acupuncture - Integrative Medicine
Patients praise: Practitioners who take time to listen to patient concerns · Effective relief from chronic pain and other health issues.
Physical Therapy West Hartford, CT | Connecticut PT
Patients praise: Knowledgeable, professional, and empathetic staff · Effective pain relief and improved mobility outcomes.
West Hartford, Connecticut - Physical Therapy & Sports Medicine ...
Patients praise: Effective treatment and pain relief · Knowledgeable and empathetic staff.
Comparing your options?
Browse other Gastroenterology clinics, or filter by state and specialty to compare patient ratings.