West Covina Behavioral Health Offices
Psychiatry • West Covina, CA
Ratings by platform
- Birdeye: 3.7 out of 5 stars (12 reviews)
- Rehab.com: 3.65 out of 5 stars
What patients say
Patients praise
- Some individual therapists are described as kind and non-judgmental
- Some members of the patient services staff are noted as helpful and trying their best to assist
Common complaints
- Difficulty scheduling appointments or long wait times for appointments
- Rudeness or lack of professionalism from telephone and administrative staff
- Perception of impersonal care from psychiatrists and providers
- Concerns regarding high caseloads affecting the quality of service
In patients' words
"The psychiatrist doesn't care of your mental health. They just see you as another patient, not an individual."
— Birdeye/Localitybiz patient review"Staff who answered the phone which is a guy, was super RUDE. Even my case manager was on the line when he was speaking rudely."
— Birdeye/Localitybiz patient reviewMore clinics in West Covina
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