Psychiatrists and Psychiatric Nurses in West Covina, CA
Psychiatry • West Covina, CA
Ratings by platform
- US News Doctors (Dr. Lina E. Shuhaibar): 4/5 (10 reviews)
- WebMD Care (Dr. Kimberly Curtis): 4.5/5 (8 reviews)
- WebMD Care (Dr. Maria Lucila Llanes): 4.5/5 (26 reviews)
- Vitals (Dr. Maria Lucila S. Llanes): 3.8/5 (34 reviews)
- Healthgrades (Dr. Craig Harris): 3.5/5 (multiple reviews (63% positive))
- Healthgrades (Dr. Chih-An Wong): 5/5 (2 reviews)
- Healthgrades (Dr. Maria Llanes): 2.6/5 (multiple reviews)
What patients say
Patients praise
- Patients praise doctors for being knowledgeable, thorough, and careful with medication management
- Some providers are described as warm, empathetic, patient, and good listeners who make patients feel safe
- Positive feedback regarding doctors taking the time to explain conditions and treatment plans in detail
- Appreciation for reliability and clear communication from some providers
Common complaints
- Complaints regarding office staff, including unresponsiveness to phone calls and lack of return communication
- Frustration over office billing practices and financial policies, specifically regarding insurance acceptance and fees
- Dissatisfaction with wait times and appointment scheduling issues
- Occasional reports of feeling rushed during appointments
In patients' words
"I absolutely adore Dr. Curtis. After working with her for a few years, she has been nothing to me as a patient. Not the case with Psychiatrists."
— WebMD Care review of Dr. Kimberly Curtis"Dr. Llanes always care for her patient. She spent more time with me, and very knowledgeable. She always refill my medication on time and always returned my call before the end of the day."
— Vitals review of Dr. Maria Lucila S. Llanes"What really upsets me is they charged us a $50 late fee to appointment we never had. Poor customer service very disappointed."
— Healthgrades review of Dr. Maria Llanes"This doctor is very unprofessional and has no care for mental health patients. They never pick up the phone and they never call back."
— Vitals review of Dr. Maria Lucila S. LlanesMore clinics in West Covina
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