West Covina Medical Offices - Kaiser Permanente
Primary Care • West Covina, CA
Ratings by platform
- Yahoo Local / MapQuest (aggregated): 3.0 out of 5 stars (49 reviews (reported across platforms))
- Vitals.com: 4.2 - 4.3 (physician-specific average) (Not specified (aggregated practice rating))
What patients say
Patients praise
- Knowledgeable and professional medical staff
- Efficient and attentive care team members
- Convenient location and access to services
- Easy appointment scheduling for many patients
Common complaints
- Long wait times for appointments and walk-ins
- Frustration with check-in processes
- Crowding in certain departments
In patients' words
"I had to go see a doctor without an appointment yet they were able to accommodate me. The team of workers were attentive, very knowledgeable and professional overall making me feel I was in good hands."
— Loc8NearMe Review (April 2026)"This one star is NOT for the doctors and staff. I have always had good care here. Came for x-rays this morning. There were literally 20+ people ahead of me."
— Yelp User ReviewMore clinics in West Covina
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