Mayflower Medical Group Covina CA: Home
Pediatrics • West Covina, CA
Ratings by platform
- Vitals.com: Individual physician ratings range significantly (e.g., 2.3 to 4.2 out of 5) (121 reviews listed on BestProsInTown for one location)
What patients say
Patients praise
- Empathetic and kind bedside manner from some physicians and nurses
- Proactive follow-up regarding lab results and prescriptions
- Welcoming and professional front office staff (varies by report)
- Comprehensive healthcare services and specialized care
Common complaints
- Difficulty reaching the office via phone
- Unprofessional or rude staff in some instances
- Long wait times for referrals and lab results
- Disconnected calls or technical issues with phone system
In patients' words
"I made the best decision choosing Dr. Sun as my daughter's pediatrician. She goes above and beyond for her patients. And the staff is also amazing!"
— Mayflower Medical Group Official Website"The rest of the staff is rude, schedules incorrectly, never answers the phone and takes a month to put referrals in and give you your test results."
— Healthgrades"They never answer the phone I'm nkt sure how they even get patients because they never answer no matter what time you call its so frustrating."
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