Fairway Children's Medical Group | Pediatrics located in West ...
Pediatrics • West Covina, CA
Ratings by platform
- Yelp: 2.5 out of 5 stars (approx. 101 reviews)
- Google (via Birdeye): 4.9 out of 5 stars (243 reviews)
What patients say
Patients praise
- Friendly, caring, and attentive physicians and nursing staff
- Comprehensive and professional pediatric care
- Clean and updated office environment
- Efficient system for scheduling and accessing patient information via portal
- Bilingual staff (English/Chinese)
Common complaints
- Long wait times for appointments
- Occasional reports of unprofessional or rude staff and physician behavior
- Difficulties with front desk responsiveness and insurance verification
In patients' words
"Dr. Nguyen was especially patient with both children, took the time to listen to our concerns, and explained everything clearly. We felt very well taken care of."
— LocalityBiz User Review"During today's appointment, the child was fussy and crying when I asked for a wait that was too long. She said 'You can go to the other office. That's how we do here! So rude!' I was appalled by the arrogant and disrespectful manner in which she treated me."
— LocalityBiz User Review (Meile Shi)"10-star review! The front desk staff were proactive and enthusiastic. The nurses were conscientious and responsible. The doctor was knowledgeable and had a cheerful and sunny personality."
— Birdeye (Google Review)More clinics in West Covina
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