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West Coast Neurology

NeurologyWest Covina, CA

★★★★☆4.3/5140 reviews across 3 platforms

Ratings by platform

  • Yelp (South Pasadena location): 4.2 out of 5 stars (106 reviews)
  • Yelp (general listing): 4.4 out of 5 stars (8 reviews)
  • Birdeye (Aggregate): 4.8 out of 5 stars (26 reviews)

What patients say

Patients praise

  • Compassionate and attentive doctors
  • Thorough explanations of diagnoses and treatments
  • Efficient and friendly office staff in some locations
  • Ease of scheduling and online intake processes

Common complaints

  • Long wait times for appointments
  • Tactless clinical staff during tests
  • Scheduling issues

In patients' words

"Dr. Joo is very empathetic and easy to work with. I really appreciate her care and attention and appreciate the staff at the Pomona location. Dr. Joo is incredibly thorough and compassionate, and explains everything in a way that's easy to understand."

BusinessYab review (Pomona location)

"Never on time 1:00 appt means nothing u may get in a hour later waiting worst scheduling I've seen Every time I've come here with a appointment"

MapQuest review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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