The Neurology Group - West Covina, CA - Optum
Neurology • West Covina, CA
Ratings by platform
- Birdeye (for Optum - Covina Main): 3.8 out of 5 stars (73 reviews)
- Yelp (for Optum - Covina Main): 1.5 out of 5 stars (29 reviews)
- Healthgrades (for Dr. Bradley Rosenberg): 4.4 out of 5 stars (likelihood to recommend)
What patients say
Patients praise
- Individual neurologists, such as Dr. Bradley Rosenberg, are often highly praised for their expertise, kindness, and bedside manner
- Long-term patients report positive relationships with some primary and specialty physicians
- Convenient, one-stop-shop location for various medical services
Common complaints
- Difficulty reaching the office by phone/unresponsive office staff
- Long wait times for appointments and in-office visits
- Poor communication regarding appointments and care coordination
- Concerns about billing practices or focus on financial aspects over patient care
- Instances of unprofessional or discriminatory staff behavior
In patients' words
"Went here today for a neurological appointment. Dr. Rosenberg was amazing. Fantastic diagnogtician and super nice."
— Yelp review for Optum - Covina Main"The lack and I cannot express this enough, the LACK of communication that is given here is insane."
— Yelp review for The Neurology Group"Inconsistent care, sketchy Urgent care. Don’t return calls. Treats you like a number but when you need them they make you go through hoops for standard treatment."
— Birdeye review for Optum - Covina MainMore clinics in West Covina
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