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Pediatric Primary Care, West Chester

PediatricsWest Chester, PA

★★★★★4.5/521 reviews across 2 platforms

Ratings by platform

  • Medicals-Health.com: 3.6 out of 5 (6 ratings mentioned on Apple Maps)
  • Vitals.com (Dr. Shanti Krishnan): 4.9 out of 5 (15 ratings on Vitals.com)

What patients say

Patients praise

  • Highly professional, thorough, and attentive care from specific providers
  • Strong diagnostic accuracy and follow-up care from some physicians
  • Some patients report positive, trusting, and family-like relationships with their assigned pediatricians

Common complaints

  • Difficulty scheduling same-day or urgent appointments
  • Long wait times during visits and over the phone
  • Complaints regarding administrative staff and nursing service responsiveness
  • Concerns about bedside manner and perceived lack of attention from certain providers
  • Issues with medical records transfer processes

In patients' words

"Waited 45 minutes today for the doctor to Come to our room after the nurse left... This happens almost every time we come here."

LocalityBiz (Review)

"She stands out far above the rest in my opinion. She is very detailed and thorough in her exams and one thing I love is that she makes eye contact with you every time you speak."

Vitals.com (Review of Dr. Shanti Krishnan)

"Impossible to get a same-day appointment and they will not let you schedule for the next day. No walk in hours."

Medicals-Health.com (Review)

"Highly knowledgeable, efficient, and caring. My kids adore and trust her. Best pediatrician my kids have ever had."

Vitals.com (Review of Dr. Kimberly C. Bay)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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