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PentaHealth Internal Medicine of West Chester

Internal MedicineWest Chester, PA

★★★☆☆2.8/530 reviews across 2 platforms

Ratings by platform

  • Yelp (PentaHealth Internal Medicine West Chester - Maple Ave): 5.0/5.0 (5 reviews)
  • PentaHealth Family Practice West Chester (Wrights Ln location): 2.4/5.0 - 2.5/5.0 (~25 reviews)

What patients say

Patients praise

  • compassionate and thorough care from specific doctors
  • positive, friendly, and professional staff interactions
  • accessibility of appointments and walk-in services

Common complaints

  • patient frustration with recent practice changes
  • scheduling and appointment logistical concerns

In patients' words

"Dr.Thornton is absolutely the best physician (I can honestly say) that I've ever had. Unlike most doctors, she came into the exam room with a huge smile and infectious positive sunny attitude."

Yelp Reviewer

"She didn’t dismiss my symptoms or chalk them up to anxiety. She even hugged me when I broke down crying from the pain and frustration... Not only did Dr. Ausaf comfort me, she cured me. I am beyond grateful for her care, compassion, and thoroughness."

LocalityBiz Reviewer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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