Bridgewater Primary Care & Cardiology, LLC | Primary Care ...

Patients praise

• Patients frequently praise Dr. John Terzian for his caring, thorough, and attentive bedside manner
• Many reviewers appreciate that the doctor takes time to listen, answer questions, and explain procedures clearly
• The practice is often described as efficient, well-organized, and a convenient 'one-stop shop' for primary care and cardiology testing
• Professional and friendly office staff were highlighted in numerous positive reviews

Common complaints

• Reported difficulties reaching the office via phone, including long hold times and automated messages during business hours
• Dissatisfaction with strict office policies, specifically requirements to use the practice's cardiologist to remain a primary care patient
• Some patients reported unprofessional interactions with staff or nurse practitioners
• Long wait times for appointments reported by some patients