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Shah Eye Center

Ophthalmology • Weslaco, TX

What patients say

Patients praise

  • Some patients report friendly and helpful staff experiences
  • Positive outcomes for LASIK procedures reported by some patients

Common complaints

  • Extremely long wait times for appointments
  • Unprofessional or rude call center staff/appointment booking experience
  • Incorrect appointment scheduling
  • Poor customer service and lack of respect for patients' time

In patients' words

"They have no respect for any one time. My appointment was at 9.30, and I was seen by Doctor at 12.30. I would highly recommend not to waste your time in this clinic."

— Yelp User Review

"To book appointments you get transferred to a call center. They are not professional or friendly. They usually get your appointment wrong."

— Yelp User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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