Gynecology - Urogynecology - Dr. Susan Capelle MD | Susan ...
Urogynecology • Weirton, WV
Ratings by platform
- U.S. News & World Report: 4/5 (38 reviews)
- Healthgrades: 3.3/5 (41 reviews)
- Birdeye: 4/5 (89 reviews across multiple platforms)
- WebMD: 4/5 (32 ratings)
What patients say
Patients praise
- Patients often describe the office staff as courteous and professional
- Recognition of expertise in gynecology and urogynecology
- Some patients report thorough, efficient care and clear communication
- Positive feedback regarding the ease of online paperwork and patient portal access
Common complaints
- Patient reports of feeling unheard or disrespected during visits
- Concerns regarding bedside manner, including reports of a dismissive attitude towards personal history or trauma
- Difficulties with appointment scheduling and long wait times
- Reports of staff friendliness issues in some instances
In patients' words
"Dr. Capelle is neither compassionate nor receptive to the needs of her patients... When I tried to explain to her that I was uncomfortable with gynecological examinations and procedures because of a previous traumatic medical experience, she said in a raised, exasperated tone, “You need to get over that, that happened years ago!”"
— Patient review via WebMD/Vitals"From the moment I scheduled my appointment to the time of my most recent visit, Dr. Capelle and her entire team offered outstanding, patient-centered care. I have never seen a practice run as efficiently as Dr. Capelle’s."
— Patient review via BirdeyeMore clinics in Weirton
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