Providers in Webster City - Family Practice - Van Diest Medical Center
Primary Care Clinic • Webster City, IA
Ratings by platform
- US News Doctors: 5 / 5 (50 reviews (patient experience; based on up to 20 recent reviews no older than 2021; overall rating calculated based on 9 reviews no older than 2021))
- Healthgrades (hospital): Patient Experience rating: 73% (patients who gave a rating of 9 or 10; would definitely recommend) (not stated in result snippet)
- Birdeye: 3.7 (61 reviews)
What patients say
Patients praise
- Some family-practice/patient-facing providers are described as kind, empathetic, and good listeners
- Patients praised clear communication and feeling comfortable with providers
- Some hospital-level ratings report a high likelihood to recommend (e.g., Healthgrades/US News)
- Some reviews describe staff as professional, friendly, and organized
Common complaints
- Negative experiences and complaints exist (especially related to ER/service, bedside manner, and delays)
- Billing/service disputes and lack of insurance billing were reported in reviews
- Hospital-level aggregated sources include low/poor patient satisfaction and unfavorable patient ratings in some listings
In patients' words
"“Amanda is a sweetheart! Great empathy.”"
— Van Diest Medical Center provider page for Amanda Langford (patient comments)"“Do NOT ever go to this hospital for anything in the ER dept… doctors there… have NO BEDSIDE manners at all! … call the police on you!”"
— Birdeye review text (Van Diest Medical Center, 61 reviews)"“Terrible service, was not sincere in the slightest. Seemed like she was only there for the money. Wouldn't recommend to my worst enemy.”"
— MedicalRecords.com hospital reviews snippet"“95% of patients … are willing to recommend this hospital to others.”"
— US News hospital page snippet"“Overall Patient Rating: POOR”"
— hospitalstats.org patient ratings summary (Van Diest Medical Center)More clinics in Webster City
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