Van Diest Medical Center
Occupational Medicine • Webster City, IA
What patients say
Patients praise
- high patient satisfaction ratings and strong recommendation rates
- excellent nurse and doctor communication scores compared to national averages
- clean and quiet facility environment
- timely care delivery for ER visits
Common complaints
- concerns regarding bedside manner and professional attitude of some emergency department staff
- issues with billing practices and financial communication
- occasional dissatisfaction with wait times and process efficiency in the emergency department
In patients' words
"VAN DIEST REFUSED TO BILL MY INSURANCE, REPEATEDLY ASKED ME TO FILL OUT FOR FINANCIAL ASSISTANCE INSTEAD... They should be ashamed!"
— MedicalRecords.com User Review"SOME the so called "WANNA BE" doctors there (first name being Michelle...will get last name very soon) have NO BEDSIDE manners at all!"
— Birdeye User ReviewMore clinics in Webster City
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Dermatology: Providers in Webster City - Iowa Specialty Hospital
Patients praise: Thorough and professional examinations · Clear explanations of procedures and diagnoses.
Jessica Hrnicek, DPT
Patients praise: Expertise and professional knowledge · Caring, kind, and positive bedside manner.
Van Diest Medical Center
Patients praise: Strong patient willingness to recommend hospital (95%) · Generally positive patient experience ratings (often above national averages).
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