Occupational Medicine | Van Diest Medical Center
Occupational Medicine • Webster City, IA
Ratings by platform
- CMS Care Compare (HCAHPS): 5 out of 5 stars (based on CMS HCAHPS patient survey data) (106 completed patient surveys)
- Birdeye (Google/Yellow Pages): 3.7 out of 5 stars (61 reviews)
What patients say
Patients praise
- high patient satisfaction ratings and strong recommendation rates
- excellent nurse and doctor communication scores compared to national averages
- clean and quiet facility environment
- timely care delivery for ER visits
Common complaints
- concerns regarding bedside manner and professional attitude of some emergency department staff
- issues with billing practices and financial communication
- occasional dissatisfaction with wait times and process efficiency in the emergency department
In patients' words
"VAN DIEST REFUSED TO BILL MY INSURANCE, REPEATEDLY ASKED ME TO FILL OUT FOR FINANCIAL ASSISTANCE INSTEAD... They should be ashamed!"
— MedicalRecords.com User Review"SOME the so called "WANNA BE" doctors there (first name being Michelle...will get last name very soon) have NO BEDSIDE manners at all!"
— Birdeye User ReviewMore clinics in Webster City
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