MercyOne North Iowa General Surgery
General Surgery • Webster City, IA
Ratings by platform
- Vivian Health (for MercyOne North Iowa Medical Center): 3.9/5 stars based on 25 reviews (25 reviews)
What patients say
Patients praise
- Strong nurse and doctor communication scores at area medical centers
- High cleanliness standards in local facilities
- Friendly and helpful staff interactions in certain departments
Common complaints
- Reports of rude front-desk staff at MercyOne North Iowa facilities
- Complaints regarding long emergency room wait times and administrative communication issues
- Occasional reports of perceived unprofessional or cold bedside manner from some clinicians
In patients' words
"The lady who answers the phone at the Family Medicine Residence department does not listen... Emergency room waiting times are very long and unprofessional."
— seniors.fyi"4E staff and float staff are very friendly and helpful. The workload is more often busy than not. Most supplies can be found in each room. Would definitely come back or extend if possible."
— Vivian HealthMore clinics in Webster City
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