Webster City Clinic - Iowa Specialty Hospital
General Surgery • Webster City, IA
Ratings by platform
- Birdeye (for Webster City Clinic): 4.9 out of 5 stars (49 reviews)
What patients say
Patients praise
- High patient satisfaction ratings for individual providers online
- Positive feedback from some patients regarding staff respectfulness and kindness
Common complaints
- Concerns regarding the impact of Medicare Advantage plans on patient care, including denied authorizations and confusion about coverage
- Reports of long waiting times in Emergency Departments and Urgent Care services
- Complaints regarding poor communication, lack of clarity, and incomplete medical evaluations during patient visits
In patients' words
"We have nothing but great things to say! Our wants and needs were met with no hesitation, and everybody was so respectful and kind."
— Facebook user review for Iowa Specialty Hospitals & Clinics"Repeated requests for basic blood work — simply to better understand the underlying issue — were not addressed and basically ignored. Instead, they were left waiting for hours without clear communication, answers, or reassurance."
— Letter to the editor regarding emergency and urgent care servicesMore clinics in Webster City
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