Arthritis and Rheumatology Center, PC
Rheumatology • Waycross, GA
Ratings by platform
- Birdeye/Google Review aggregates: Generally positive ratings ranging from 4.6 to 4.7 out of 5 stars across multiple locations in Georgia (e.g., Roswell, Lawrenceville, Suwanee) (Hundreds of reviews collectively across locations (e.g., 193 for Roswell, 146 for Lawrenceville, 127 for Suwanee))
What patients say
Patients praise
- Many patients praise specific doctors for being knowledgeable, attentive, and caring
- Some patients report positive experiences with friendly and professional staff members
- Appreciation for comprehensive, multi-specialty care in one location
- Some patients express high satisfaction with treatment outcomes and communication
Common complaints
- Allegations of using unauthorized staff for medical procedures (infusion services) resulting in a $2.18 million settlement in 2026
- Complaints regarding poor administrative communication and unresponsiveness
- Reports of high turnover and errors among support staff
- Occasional concerns over perceived lack of bedside manner or dismissiveness by some providers
- Issues with billing, appointment scheduling, and long wait times
In patients' words
"I have had a disastrous time recently with this office... I have never been treated so badly in my life by a doctor office."
— Patient review for Arthritis & Rheumatology Center, PC (Cumming location)"Dr. Samuel Kim and his team are truly exceptional... he genuinely cared about how she was feeling, listened to her concerns, paid attention to side effects, and motivated her to keep moving even when she was in pain."
— Patient review for Arthritis & Rheumatology Center, PC (Lawrenceville location)"One star is only for Dr. Raj in not prescribing something I needed to function. If you come here seeking something for pain and devastating fatigue - he only wants to give antidepressants, nothing for the horrible fatigue."
— Patient review for Arthritis & Rheumatology Center, PC (Woodstock location)More clinics in Waycross
MCKINNEY MEDICAL CENTER - Home
Patients praise: Attentive, caring, and compassionate bedside manner from medical providers · Providers who listen thoroughly to patient concerns and explain treatments well.
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