Southeast Georgia Physician Associates-Pulmonary Medicine
Pulmonary Medicine • Waycross, GA
What patients say
Patients praise
- Some pulmonology patients report good outcomes and satisfaction, including diagnosing conditions like sleep apnea/COPD (as described on a Waycross pulmonology roundup page).
- Some reviews for Dr. Manel Nayak mention he is caring, experienced, and explains diagnoses well; staff is described as friendly and helpful.
Common complaints
- Complaints about rude staff/reception or unprofessional bedside manner (e.g., one negative Healthgrades review about the front desk and the doctor being condescending/rude; and a separate WebMD review mentioning a receptionist).
- Broader patient complaints about Southeast Georgia Health System experiences, including being harassed/berated and denied accommodations (not limited to pulmonary, but related to SGHS experiences).
- Some general negative feedback about SGHS care/competence and feeling patients are processed quickly or receive inadequate guidance (Trustburn).
In patients' words
"“BEDSIDE MANOR & STAFF I have ever encountered... rudeness of the young woman at the front desk... He was condescending, overbearing and rude and had no interest in answering any of our questions.”"
— Healthgrades review text shown on Dr. Manel Nayak’s profile"“On 5/20/2020 I had a terrible experience with Southeast Georgia Health System... I was harassed and berated by employees because of my disability.”"
— Blog post describing an SGHS complaint (general healthcare experience)"“If I could give 0 stars I would. I go back there” (with surrounding criticism of SGHS treatment/waiting)."
— Trustburn review text criticizing Southeast Georgia Health SystemsMore clinics in Waycross
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Patients praise: Attentive, caring, and compassionate bedside manner from medical providers · Providers who listen thoroughly to patient concerns and explain treatments well.
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