Green Oaks Physical Therapy Waxahachie
Physical Therapy • Waxahachie, TX
Ratings by platform
- Yelp (Brand-wide): 4.5 out of 5 stars (brand-wide average) (117 (brand-wide))
- MapQuest (Waxahachie specific): 5.0 out of 5 stars (7)
What patients say
Patients praise
- Highly skilled and knowledgeable physical therapists
- Friendly, professional, and welcoming staff members
- Effective personalized treatment plans leading to improved mobility and reduced pain
- Clean, spacious, and relaxing facility environment
- Consistent, reliable scheduling and punctuality
Common complaints
- Disappointment regarding sales-focused interactions instead of clinical guidance
- Frustration with lack of follow-up on service issues and communication failures
- Concerns over billing transparency and misleading cost estimates from the front desk
- Rude or condescending interactions regarding billing disputes
In patients' words
"From the moment I walked in the door, the receptionist, Physical Therapy Assistants, and Jon my Physical Therapist were so welcoming but professional... I would highly recommend anyone needing physical therapy to us Green Oaks. You will receive the best care."
— BusinessYab user review"During my appointment with the clinic, I was extremely disappointed that the [appointment] felt more like a [sales] pitch than a [therapy session]. The director... recommended a device for home use, rather than providing hands-on treatment or guidance."
— Yelp review"Front desk was misleading and did not properly communicate regarding the cost for PT, rude and condescending when attempting to explain why my visit went up 50% from the original estimated cost. Very unhappy!"
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