Internal Medicine | Aspirus Health Care
Internal Medicine • Wausau, WI
Ratings by platform
- U.S. News & World Report (Internists at Aspirus Wausau Hospital): 3/5 (25 reviews)
- WebMD (Dr. Richard Bailey): 4.5/5 (6 ratings)
- Vitals (Dr. Matthew Clark): 4.5/5 (2 ratings)
- Birdeye (Aspirus Wausau Family Medicine): 4.4/5 (100 reviews)
What patients say
Patients praise
- knowledgeable and thorough physicians
- effective communication and clear explanations of conditions
- caring and helpful nursing and clinical staff
- convenient scheduling and appointment availability for some departments
Common complaints
- long wait times in ER
- unpleasant or condescending office staff interactions
- difficulties navigating online services and billing processes
- perceptions of cold, rushed, or impersonal patient care
- concerns about unnecessary testing or high charges
In patients' words
"One couldn't ask for a better Doctor. He knows what he's taking about. Has a sense of humor, answers all your questions, and if your not clear on them will explain so you understand."
— WebMD patient review of Dr. Richard Bailey"Office manager and one of his nurses are cold and condescending. They need remedial training in people skills. Dr. seeks to be accurate and thorough, but can be quite defensive if you question him too much, so know your place."
— Vitals patient review of Dr. Matthew Clark"I’m giving 2 stars because I actually really love my Aspirus providers, although my experiences have been very hit or miss. I’m currently seeing providers I’m happy with."
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