Infectious disease care and appointments - Marshfield Clinic
Infectious Disease • Wausau, WI
Ratings by platform
- Birdeye (Urgent Care): 1.4/5 (5 reviews)
- Marshfield Clinic (Dr. Rana Nasser): 4.8/5 (33 ratings)
What patients say
Patients praise
- high patient satisfaction scores for specific infectious disease specialists (e.g., 4.8/5 rating for Dr. Rana Nasser)
- providers rated highly for communication, concern for questions, and involvement in treatment decisions
Common complaints
- complaints regarding billing and insurance issues
- negative experiences with urgent care staff and accessibility (e.g., turning away patients close to closing time)
- reports of rude or condescending provider behavior in urgent care settings
In patients' words
"My poor son is suffering terribly with a sore throat. Today, we go to the walk-in (open until 6) at 4:52 pm to be told they stopped taking patients at 4:45….7 minutes! We need a throat swab, that’s it. They refused to take him in…as he standing there bawling in pain."
— Birdeye review of Urgent Care Marshfield Clinic Wausau Center"Provider concern for my questions: 4.9/5; Provider's efforts to include me in treatment decisions: 4.7/5; My likelihood of recommending this provider: 4.8/5."
— Marshfield Clinic patient satisfaction data for Dr. Rana NasserMore clinics in Wausau
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