Watertown Regional Medical Center - Urology Clinic
Urology • Waupun, WI
Ratings by platform
- Birdeye (Google): 4.2/5 stars (776 reviews)
- US News Health Patient Experience Score: 3/5 stars
- Healthgrades: 71% of patients gave a 9 or 10 rating
What patients say
Patients praise
- compassionate and professional nursing/care staff
- friendly and courteous team interactions
- efficient service delivery reported by many patients
- recognition for patient safety and experience excellence
Common complaints
- instances of poor customer service reported in hospital reviews
- some patient experience metrics slightly below national averages
In patients' words
"Always speedy service with compassionate nurses. I've never had a bad experience with any areas of this hospital."
— Birdeye Review"My husband and I had a terrible and sad experience. Zero customer service."
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