Waupun Center - Marshfield Clinic
Primary Care/Family Medicine • Waupun, WI
Ratings by platform
- Marshfield Clinic Internal Ratings (Amy Zangl, PA-C, Waupun Center): 4.9/5 (based on 155 ratings) (155 ratings)
- Marshfield Clinic Internal Ratings (Cory Springstroh, OD, Waupun Eye Clinic): 4.9/5 (based on 405 ratings) (405 ratings)
- Birdeye (Marshfield Clinic Health System): 3.9/5 (728 reviews)
What patients say
Patients praise
- Patients often report high satisfaction with individual medical providers, citing attentiveness, clear explanations, and professional care
- Many providers maintain high star ratings based on internal surveys regarding patient interaction and quality of care
- Compassionate and personalized approach to family medicine is frequently noted in positive feedback
Common complaints
- Frequent reports of complex billing issues and potential overcharging
- Frustration with administrative processes, including insurance coding and refund delays
- Some patients report perceived poor customer service or lack of responsiveness from billing departments
- Occasional complaints regarding communication style of staff or providers
In patients' words
"Provider explanations of my problem: 4.9/5; Provider concern for my questions: 4.9/5; My likelihood of recommending this provider: 4.9/5."
— Marshfield Clinic Patient Ratings for Waupun Center provider Amy Zangl, PA-C"I was overcharged three times... I have yet to receive a refund... Every time I call the help line... it leads to a dead end."
— Customer review on Better Business Bureau regarding billing experiencesMore clinics in Waupun
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