Pharmacy | 904 West Main Street | Waupun, WI - SSM Health
Pharmacy • Waupun, WI
Ratings by platform
- SSM Health official website: 4.9 out of 5 (SSM Health internal site)
- Third-party directory sites (e.g., Yahoo, OpenGovNY): 3.0 to 3.8 out of 5 (varies by platform) (1 review on Yahoo)
What patients say
Patients praise
- Staff members described as friendly and compassionate
- Helpful service, including staff going above and beyond to assist patients with delivery needs
- Convenience of services like medication bubble packaging for organization
Common complaints
- Reports of incorrect prescriptions and recurring errors with medications
- Complaints regarding customer service attitude and being treated poorly
- Failure to resolve or respond to complaints reported to the Better Business Bureau
In patients' words
"My faith and trust has greatly been stretched. Bad enough dealing with insurance, but when the pharmacy itself literally messes up 3 monthes in a row. It makes you wonder"
— OpenGovNY patient review"Rens showed excellent customer service and compassion... [when] she took her personal vehicle to get them to her."
— Daily Dodge article regarding BEE Award recipientMore clinics in Waupun
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