Waupun Center - Marshfield Clinic
Neurology • Waupun, WI
Ratings by platform
- Marshfield Clinic Official Website (Press Ganey): 4.9/5 (provider-specific) (150 ratings (for specific providers))
- Birdeye/Google aggregate: 3.9/5 (system-wide) (728 reviews (system-wide))
What patients say
Patients praise
- Compassionate, personalized care reported for family medicine services
- High provider ratings (often near 4.9/5) based on internal patient satisfaction surveys
- Clear explanations of health problems and concerns from staff
Common complaints
- Billing and coding disputes (e.g., unexpected emergency charges for routine visits)
- Difficulty with insurance claim processing and communication
- Reports of condescending or unproductive interactions with clinical staff/nurselines
- Concerns regarding the quality of care or bedside manner in specific departments
In patients' words
"Had a "call" with the nurseline that was condescending and about as unproductive as can be."
— Birdeye/Google User Review"I do not believe I should pay emergency coding costs, IV cost, and unnecessary lab test costs which were not required."
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