Infectious Disease - COVID-19, Flu, HIV, Measles | Froedtert & MCW
Infectious Disease • Waupun, WI
Ratings by platform
- HCAHPS Patient Survey via OpenNPI: 4 out of 5 stars (overall hospital rating) (230 completed surveys (2019 data))
- Healthgrades: 84% gave a rating of 9 or 10 (N/A)
What patients say
Patients praise
- Generally high patient recommendation rates (e.g., ~77-80%)
- Commendations for staff compassion, professionalism, and responsiveness
- Hospital cleanliness and facility maintenance
- Strong performance in national patient experience awards for network-wide services
Common complaints
- Communication issues with specific providers regarding diagnoses and treatment plans
- Concerns over billing practices and unexpected charges
- Long wait times for follow-up appointments or procedures
In patients' words
"We switched from another provider to Froedert due to ease of access to treatment and quality of care. My wife and I could not be happier with that choice."
— Healthgrades (Review of Froedtert-affiliated provider)"I called the Dr to see if I should go to the hospital... He just said if I felt like I needed to go then go. ... I was and still am in sever pain and still couldnt keep anything down. Yet also ended up continuing to downgrade me..."
— Medicals-health.com (Review of Waupun Memorial Hospital)More clinics in Waupun
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