Clinic — Waukesha Family Medicine
Family Medicine • Waukesha, WI
Ratings by platform
- Healthgrades (Dr. Kyle Nelson): 4.5 out of 5 stars (17 reviews)
- Healthgrades (Dr. Tracy Lewis): 4.7 out of 5 stars (15 reviews)
- Healthgrades (Dr. Patrick Krismer): 4.7 out of 5 stars (15 reviews)
- Vitals (Dr. Tracy Lewis): 4.6 out of 5 stars (18 ratings)
- Vitals (Dr. Margo Sherman): 3.6 out of 5 stars
What patients say
Patients praise
- Strong patient-provider rapport and compassionate bedside manner for most providers
- Providers who take time to listen and thoroughly explain conditions/treatments
- Appreciation for continuity of care over many years (long-term patient relationships)
- Effective coordination with specialists when necessary
- Professional and helpful administrative and support staff in many instances
Common complaints
- Reports of dismissive bedside manner or perceived arrogance from some providers
- Concerns about office staff professionalism, specifically medical assistants
- Frustration regarding short appointment durations and lack of thoroughness for some yearly exams
- Difficulties with communication regarding lab follow-ups and referrals
In patients' words
"Dr. Nelson takes a lot of time to listen to you and explain everything. He is great!!"
— Healthgrades (Dr. Kyle Nelson)"Dr. Krismer has a great bedside manner, he is compassionate and listens, takes his time with patients. I highly recommend him."
— Healthgrades (Dr. Patrick Krismer)"Dr. Sherman has an extremely rude MA who works for her...hard for me to get past that. Dr. Sherman seemed very arrogant and has no bedside manner."
— Vitals (Dr. Margo Sherman)More clinics in Waukesha
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