Waukesha Family Medicine
Family Medicine • Waukesha, WI
What patients say
Patients praise
- Strong patient-provider rapport and compassionate bedside manner for most providers
- Providers who take time to listen and thoroughly explain conditions/treatments
- Appreciation for continuity of care over many years (long-term patient relationships)
- Effective coordination with specialists when necessary
- Professional and helpful administrative and support staff in many instances
Common complaints
- Reports of dismissive bedside manner or perceived arrogance from some providers
- Concerns about office staff professionalism, specifically medical assistants
- Frustration regarding short appointment durations and lack of thoroughness for some yearly exams
- Difficulties with communication regarding lab follow-ups and referrals
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