Medicare Counseling (HICAP) - California Department of Aging
Senior Care • Watts, CA
Ratings by platform
- Public survey conducted for HICAP modernization research: 53% rated 5/5, 12% rated 4/5, 18% rated 3/5 or lower (Based on a 2021 public survey)
What patients say
Patients praise
- well-received services by beneficiaries
- high satisfaction ratings (53% rated 5/5)
- useful one-on-one counseling and education services
Common complaints
- long waits to receive assistance and call backs
- insufficient staffing levels to manage workload
- lack of public awareness of the program
- inconsistent training for counselors regarding integrated care options
In patients' words
"53% ranked their experience with HICAP as a 5 out of 5."
— Modernizing California’s Health Insurance Counseling & Advocacy Program (HICAP): Strategy ReportMore clinics in Watts
WATTS SENIOR CITIZEN CENTERCity of Los Angeles Department ...
Patients praise: Strong sense of community and fellowship among regular attendees · Regular social activities like card games (Spades, Bid Whist) create a lively atmosphere.
Watts Healthcare Corporation | We dedicate our work to helping you ...
Patients praise: Commitment to community-based care and outreach · Accessible and affordable/sliding-scale health services.
OPTOMETRY
Patients praise: Thorough and comprehensive eye examinations · Professional, knowledgeable, and caring providers.
Now Offering Telehealth Appointments | The Sunset Foot ...
Patients praise: Thorough and personable care · clear explanation of treatment options.
Sports Physical Therapy Clinics In California | Athletic PT
Patients praise: Knowledgeable and professional staff · Customized recovery and rehabilitation programs.
Joslyn Gumbs, MD: OB-GYN Los Angeles West Hollywood, CA
Patients praise: Many patients praise Dr. Gumbs's bedside manner, warmth, and friendliness · Positive feedback regarding her expertise during pregnancy and childbirth.
Comparing your options?
Browse other clinics in Watts, or filter by state and specialty to compare patient ratings.