Patient Centered Medical Home - Arnot Health
Internal Medicine / Primary Care • Watkins Glen, NY
Ratings by platform
- WebMD (provider page: Tracy Martine, NP; Arnot Health Primary Care Watkins Glen): 5.0 out of 5 ((5 Ratings))
- MedicalRecords.com (Arnot Ogden Medical Center): 3.4
- BirdEye/Google reviews aggregate (Arnot Health): not specified (individual written reviews shown)
What patients say
Patients praise
- Some patient/provider-level experiences describe strong care and professionalism (e.g., favorable impressions on patient review sites).
- Patient feedback on at least one specific provider (Tracy Martine, NP) is very positive on WebMD (5.0/5 with all categories marked as “Did Well”).
Common complaints
- Negative experiences include long ER wait times, perceived lack of responsiveness (e.g., not answering phones/refills), and frustration with care coordination/customer service.
- Billing/customer service complaints are also present in written reviews (e.g., billing office issues, calls not returned).
- Some reviews express strong dissatisfaction with overall care quality and professionalism (including “one star” style critiques).
In patients' words
"“Run from Dania Niwash. Could easily give zero stars. The outpatient psychiatry department doesn’t care…”"
— reviews.birdeye.com (Arnot Health)"“Don’t EVER take your kids here. They will not answer their phones for anything… refuse to answer or call back for more refills…”"
— reviews.birdeye.com (Arnot Health)"“Great place and the staff are the best that I have ever had.”"
— medicalrecords.com (Arnot Ogden Medical Center)"“Absolute worse Emergency department… sat there waiting… for 4 hours… no one looked at them.”"
— a-better-place.com (Arnot Ogden Medical Center / Arnot Medical Services PC - Corning)More clinics in Watkins Glen
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