Urgent Care & Walk-in Clinic in Waterville, ME
Urgent Care • Waterville, ME
Ratings by platform
- MaineGeneral Express Care (internal rating): 4.7/5
- Northern Light Walk-In Care (via Birdeye/Google): 3.3/5 (39 reviews)
What patients say
Patients praise
- Compassionate and friendly staff
- Efficient and fast check-in process
- Professional and knowledgeable care providers
- Convenient location and extended hours
Common complaints
- Wait times for appointments
- Perceived lack of provider thoroughness or attentiveness
- Issues with follow-up or refusal to adjust prescriptions without a return visit
- Billing concerns and customer service communication problems
In patients' words
"I like coming to the walk-in care down in Waterville because they do a good job, they get you in fast, and they take care of you well."
— Patient testimonial for MaineGeneral Express Care"My husband was seen... and... they would not [call in a different cough medication]. They said he needed to come back in and be seen before they could send something different!"
— Patient review for Northern Light Walk-In CareMore clinics in Waterville
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